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Privacy Policy

Last Updated: January 2026

This Privacy Policy explains how Sitamoto.ai collects, uses, stores, and protects personal data. By using Sitamoto.ai products and services, You agree to this Privacy Policy.

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PT Vascomm Digital Asia

Provider of AI-powered solutions including Knowledge Agent, CV Screening, and Enrichment services.

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SCOPE

This Privacy Policy applies to all Sitamoto.ai products and services, including:

•AI Knowledge Agent Chatbot RAG
•AI Enrichment and Welcoming Agent
•AI Screening CV
•Custom Solutions and System Integration
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DEFINITIONS

"Personal Data": Any information relating to an identified or identifiable individual.

"Processing": Any operation performed on personal data, including collection, storage, use, disclosure, and deletion.

"You/Your": The individual or entity using Sitamoto.ai services.

"We/Us/Our": PT Vascomm Digital Asia, the provider of Sitamoto.ai.

"Service": All products, platforms, and solutions offered by Sitamoto.ai.

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PERSONAL DATA WE COLLECT

We may collect the following types of personal data:

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Contact Information: Name, email address, phone number, company name
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Account Data: Username, password, profile information
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Usage Data: Interaction logs, chatbot conversations, feature usage, timestamps
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Technical Data: IP address, browser type, device information, operating system
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Business Data: Documents, CV files, enrichment data, knowledge base content
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Payment Information: Billing details, transaction history (processed by third-party payment providers)
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HOW WE COLLECT PERSONAL DATA

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Directly from You: When you register, subscribe, or use our services
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Automatically: Through cookies, analytics tools, and system logs
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From Third Parties: Integration partners, API connections, and authorized data sources
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Through Service Usage: Chatbot interactions, document uploads, CV screening processes
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PURPOSES OF DATA PROCESSING

We process your personal data for the following purposes:

•Providing and maintaining our AI services
•Processing chatbot queries and generating responses
•CV screening and candidate enrichment
•Improving service quality and AI model performance
•Customer support and communication
•Billing and payment processing
•Security monitoring and fraud prevention
•Compliance with legal obligations
•Analytics and service optimization
VI

DATA SHARING AND DISCLOSURE

We may share your personal data with:

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Service Providers: Cloud hosting, AI/ML platforms, analytics tools
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Business Partners: Integration partners with your consent
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Legal Authorities: When required by law or to protect our rights
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Corporate Transactions: In case of merger, acquisition, or asset sale

We do not sell your personal data to third parties for marketing purposes.

VII

DATA RETENTION

We retain your personal data for as long as necessary to:

•Provide our services to you
•Comply with legal and regulatory requirements
•Resolve disputes and enforce agreements
•Support business operations and analytics

When data is no longer needed, we securely delete or anonymize it.

VIII

DATA SECURITY

We implement industry-standard security measures including:

•Encryption of data in transit and at rest
•Access controls and authentication mechanisms
•Regular security audits and vulnerability assessments
•Secure cloud infrastructure with redundancy
•Employee training on data protection

However, no system is 100% secure. We cannot guarantee absolute security but strive to protect your data using best practices.

IX

YOUR RIGHTS

You have the following rights regarding your personal data:

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Access: Request a copy of your personal data
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Correction: Update or correct inaccurate data
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Deletion: Request deletion of your data (subject to legal obligations)
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Restriction: Limit how we process your data
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Portability: Receive your data in a structured format
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Objection: Object to certain types of processing
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Withdraw Consent: Revoke previously given consent

To exercise these rights, contact us at privacy@sitamoto.ai

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COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

•Maintain session and authentication
•Remember user preferences
•Analyze usage patterns and improve services
•Provide personalized experiences

You can control cookies through your browser settings. Disabling cookies may affect service functionality.

XI

THIRD-PARTY SERVICES

Our services may integrate with third-party platforms and APIs. We use trusted providers including:

•Cloud infrastructure providers (AWS, Google Cloud, Azure)
•AI/ML service providers (OpenAI, Anthropic, etc.)
•Analytics tools (Google Analytics, etc.)
•Payment processors

These third parties have their own privacy policies. We are not responsible for their practices.

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CHANGES TO PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect:

•Changes in our services or business practices
•Legal or regulatory requirements
•User feedback and best practices

We will notify you of significant changes via email or through our platform. Continued use of our services after changes constitutes acceptance.

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CONTACT US

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

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Company:
PT Vascomm Digital Asia
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By using Sitamoto.ai services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services immediately.

Last Updated: January 6, 2026